Medical Transcription Plus

Transcription Services
Professional Medical Transcription Service Organisations such as SyberScribe.com provide secure SSL 128 bit encrypted web based transcription services meeting the highest levels of privacy legislation in Australia.
Services are available on a full time, part time or casual outsource basis e.g. staff sickness, holidays or overflow during busy times, and are scaled and customised to fit your specific requirements.
Set up is generally fast and easy and accounts can be created to allow you to commence uploading your dictations in as little as 24 hours.
Following set up you have 24/7 access to online systems for uploading dictations and reviewing completed transcriptions.

Quality
Medical Transcription Service Organisations have excellent teams of experienced medical typists waiting to deliver accurate high quality medical transcription to you. Accuracy rates in excess of 98% are common from typists with extensive medical typing experience in practices or hospitals.

Pricing
Most Medical Transcription companies charge a rate per typed line of 65 keystrokes. The definition of a typed line follows the industry standard of 65 keystrokes which includes spaces, tabs and carriage returns. The total of all keystrokes are tallied and divided by 65 to calculate the total number of lines contained in the document.

Often there are no set up or account establishment fees, support or maintenance fees to pay. These services plus the typing services are included within the line rate.
If you have a requirement for a regular fast turnaround service i.e. typed and returned within the same day, this can be made available by arrangement at a slightly higher charge.

You can expect to achieve great savings by outsourcing your medical transcription, and this amounts to a 30 to 40% cost saving on average compared to employed or temporary staff.

Typing turnaround time
The standard turnaround time for medical typing is from 24 to 48 hours next business day delivery. This means audio dictation files uploaded at 5pm on any business day would be completed and ready for you by 5pm the following business day given a 24 hour turnaround. Therefore files uploaded on Friday will be available Monday unless Monday is a public holiday. Realistically, 48 hour turnaround is normal and dependent on your requirements and volume.

Most Medical Transcription Service Organisations offer good customer service and understand you sometimes need letters typed faster than normal. Most will accommodate any reasonable requests for faster turnaround at no extra charge if given prior notice. If you require a regular fast turnaround service, this can be pre arranged at a higher fee.

Audio Dictations
Medical Transcription Platforms used by the professional companies are generally compatible with all types of digital voice recorders. In cases where a system is not compatible with a particular digital recorder or format, you will usually find the recorder or its software can convert its proprietory audio formats to a generic format such as .wav, .mp3 or .wma.

There is a wide range of digital voice recorders available on the market ranging from under $100 to close to around $900. Features vary and quality and versatility comes with a higher price.

Dictations can also be recorded on devices such as Apple’s iPhone or Android Smartphones. This is a great solution if you do not have access to your digital recorder or you have a new doctor who needs to dictate but hasn’t yet obtained a digital recorder.

Smart phones such as the iPhones and Android phones have apps which will allow dictation recording, uploading and reviewing of transcriptions from phone or iPad. In fact the advanced features of smart phones seriously challenge the need for a dedicated voice recorder however it all depends on your usage and requirements as to the best device to use for the job.

Practice Management Software Interfacing
Medical Transcription Platforms interface with many leading practice management software systems, including The Specialist, Shexie, Genie, SmartRooms, Medilink, Bluechip, Zedmed, Houston VIP, Direct Control, Medical Wizard, CCOS, MX Solutions and others and this provides added cost savings through efficient electronic transfer of patient demographics and referrer contact information as well as the downloading of typed letters for importing into patient records.

Printing and Postage
Should you require your letters to be printed, enveloped and posted, or faxed, some businesses offer these services at an additional cost.

Contracts and Commitments
One of the best features of outsourcing your typing to a Medical Transcription Service Organisation is the absence of any contracts or commitments binding you to their services. Most will have no minimum volumes of dictations you can upload or any agreements locking you into using their services. This provides you with complete peace of mind should your practice situation change and you no longer need to outsource, you can simply stop uploading dictations at any time. You can vary or stop using the company’s services at any time as you only pay for the transcriptions they have typed for you! You can also change service provider easily particularly if you move from one company to another where both providers use the same transcription system.

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